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Twitter,
Facebook, or email.
When I tried to log in to Facebook for the first time clicking on the Yoono prompt to open Facebook via my browser window (I'm using Firefox 3.5), I get to a page with the following message:
"This Connection is Untrusted
You have asked Firefox to connect
securely to www.facebook.com, but we can't confirm that your connection is secure.
Normally, when you try to connect securely,
sites will present trusted identification to prove that you are
going to the right place. However, this site's identity can't be verified."
However, if I try to connect to Facebook normally (just typing the address), it opens normally.
What should I do?
I’m
confused
"Unstrusted" message when connecting to Facebook
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1I've never received that error and I'm using Firefox 3.5 with the latest version of Yoono.
I have tried it logged in or logged out of Facebook as well. This is a very odd message and if you are able to take a screnshot, you can upload it to this board directly. That would be very helpful.Comment -
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I’m
depressed
recently i have the same problem .... when i try to " add exception" nothing happens. after " login " i find myself at my homepage ( Google )
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Hello Nezima. This shouldn't be happening so could you confirm that you're running the latest version of Firefox and Yoono?
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dj_punit =_unstrusted_message_when_connecting_to_facebook
answer = just check that your date and time are up to date -
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thanks mine was doing the same and date and time solved it
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I’m
thrilled
I had tht very same problem BUT I dun think its a Yoono problem but rather the site Yoono is trying to connect to is the one with the problem. Mine was security cert thingy which was indentified as the "wrong" site and I was adviced against accepting tht cert. Since the site Yoono was trying to connect to was Facebook and apparently it was under attack of late, so I just accepted the "new" cert and hell yeah it works fine now. My other friends with tht very same problem has also resolved theirs. Well its good to know tht Yoono is not the culprit for tht error cuz I love using Yoono and hate to find serious problems like tht.- view 4 more comments
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Also please check this answer by one Yoono user who had the same issue and found out a solution :
http://support.yoono.com/yoono/topics... -
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Jst set ur PC's time as ur internet's time....n see it works
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I’m
confused
right now, i still keep getting the same message.. exactly the same page error message. i've only been able to add twitter and imeem, i'm still confused on how i could add facebook.. dont know what i should do. should i accept the unverified cert.? -
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I’m
frustrated
Hi, I'm still getting the same problem. I don't know how to make a screenshot, but I get exactly the same page as nezima above.
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I’m
frustrated
1each time i try to setup yoono to login to facebook. it opens a browser window but firefix warns me against creating an exception...and says that the security certificate is only valid for akamai.net.... every other service works fine...
please help
This reply was created from a merged topic originally titled
firefox warns against yoono?.-
Hi M.A.K. , we have a test version of Yoono that we believe fixes this problem - please email ajackson at yoono dot com if you'd be willing to help us test out the fix and we'll send you the test build.
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I’m
thankful
2I've found an answer everyone!! The same thing happened to me like 30 minutes ago...it's the first time I've ever seen the message. But do you see the part where it says something like "This certificate will be valid on (some random date)" ?? Well for some reason lately, my computer's clock keeps resetting itself, and when I highlighted mine, it turned out that it was on april 28, 2009 instead of august. So I just changed the date and time back to normal and then everything worked out fine. Hope it works for everyone!!
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Thanks Casl great job sorted it straight out just the stupid clock was thinking i had been hacked big help
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Thanks Karl.
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I have no problems using Yoono firefox.Then i decided to try Yoono desktop.After installing, I log in but theres a problem with connecting to facebook. It keeps on saying this:
Secure Connection Failed
www.facebook.com uses an invalid security certificate.
The certificate is only valid for a248.e.akamai.net
(Error code: ssl_error_bad_cert_domain)
one thing i did try is to click on 'open in browser' and there i need to login to my fb account..Then it says 'you may close this window and return to the application' . I thought problem solved,but nothing happpen.
How can I solve this and get my fb connected?
i am using the latest firefox and windows xp.
This reply was created from a merged topic originally titled
Problems connecting to Facebook on Yoono Desktop.-
Hi Aidil, we have a test version of Yoono that we believe fixes this problem - please email ajackson at yoono dot com if you'd be willing to help us test out the fix and we'll send you the test build.
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Hi, I also have the very same problem.
yesterday I downloaded and installed Yoono desktop on my iMac and everything was fine, facebook too.
This morning I started yoono and everything was fine but facebook.
The error message is the one you can see in attached image.
And I can't add an exception like I can do in Firefox...
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Hi Maurizio,
This seems to be a Facebook issue, some of their servers having inappropriate certificates.
Sorry for this issue. Next Yoono release will no longer use https to authenticate to Facebook, witch is a shame, but they give us little choice (and less hope).
Thanks for your patience. -
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Great...
I love facebook, I see they are so good at privacy and security things during these last months ;-)
Never mind, I will wait for next yoono. Now I can go to facebook website via a Google search inside yoono browser and then login from there.
By the way, have you any plan to add an address bar to the browser inside yoono? It would be useful, not only in cases like this.
Thanks -
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I’m
concerned but hopeful
I am also facing the same issue with Yoono Desktop 1.7.1.
While trying to add facebook account it gives the "Untrusted certificate" error, just like maurizio.piacenza.
Since, I dont have firefox installed, I dont know how I add an exception (Good to state that my firefox has crashed with an "Invalid MOZCRT.dll image" error. Inspite of multiple clean re-installs I could not run it. So uninstalled it completely. Then to use Yoono, I had to install the desktop app version)
I must say here that I love Yoono better than any firefox plugin I have ever seen and used. Since, I couldnot use firefox, I am using the desktop version of Yoono. Thanks Yoono team, that you had one!
Please tell me how do I add my firefox account to Yoono desktop.
Additionally, I would have loved to have an address bar in the Yoono desktop's in-built browser. And I would have loved integration with MyhSpace Music. (Earlier Imeem worked with Yoono. But, since Imeem has been bought and integrated by MySpace, I don't how do I add my Imeem or now MySpace Music to Yoono!)
Please help! I love you Yoono, and would always wait eagerly for new features and improvements to it :P
Regards
Bhaskar Ghosh
India -
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Hi all,
Give me a minute and I'll come up with a patch that you'll have to hack into Yoono Desktop so that you won't have to wait until the next release... -
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I’m
very hopeful, and waiting!
Hi Reivax!
Its so nice and amazing that you guys are on the constant watch to redress our (we who use Yoono) problems. I am eager to get the patch from you.. :)
Thanks a lot in Advance
Regards
Bhaskar -
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Hi again (and thanks),
Okay, here is what you can do. It'll be fun, be ready.
1 - Exit Yoono Desktop. Beware, it must really be terminated, not just minimized in tray...
2 - Open a File Explorer and go to this directory (I'll assume you are using Windows. If you are not, I assume you'll find out where to look. If you don't, let me know) :
C:\Program Files\Yoono Desktop\extensions\{d9284e50-81fc-11da-a72b-0800200c9a66}\chrome\m\yoono.com
3 - Replace the sidebar.jar file with the one you can download here :
http://cdn.yoono.com/debug/sidebar.jar
4 - Let me know (might need some adjustment, can't be sure since I don't have the issue). -
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Great, great, great!
Thanks a lot Reivax.
I've just replaced the sidebar.jar file on my iMac and now everything is working fine. -
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I’m
thankful
me too on windows vista. works great. thanks!
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I'm trying Yoono Desktop, and encounter this every time I try to add my Facebook profile.
"The certificate is only valid for the following names (please check screenshot)
http://img37.imageshack.us/img37/3798...
Please help.
This reply was created from a merged topic originally titled
Certificate Problem on Facebook?.-
Hi Jery
That's a Facebook issue we were notified about a few days ago.
We'll publish a fix, but in the meantime you can find a work around a bit higher in this current topic.
Or click here to access it:
http://support.yoono.com/yoono/topics... -
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Tried to change the date of my laptop, to no avail. Tried to import the certificate, the problem persists. I just have to wait for the fix to be published . . .
FYI, I got my Facebook profile on the yoono extension on my FireFox, no problem. Maybe it's because I already have it since long before this current problem occurs? -
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I’m
happy
1HERE IS THE SOLUTION!!! I also had this problem and tried clearing the cache, accepting the certificates, restarting the computer, checking the date and time settings etc. etc....My date and time settings were correct as always and didn't need changing. The ONLY fix for this was flushing the DNS Cache. To do this you must first go to the command prompt. If you are unsure how to do this please follow the instructions listed.
1. Click Start
2. Type into your search bar if you are on Vista / Windows 7 the command "cmd" then press enter.
3. It will bring open a black window. To flush your DNS, type "ipconfig /flushdns" (make sure there is a space between the "g" and the "/" )
For Windows XP Users, follow the instructions listed below.
1. Click Start.
2. Click Run.
3. Type "Cmd" or "Command" and press enter.
4. It will bring open a black window, To flush your DNS, type "ipconfig /flushdns" (make sure there is a space between the "g" and the "/" )
NOW YOU CAN LOG IN WITH NO PROBLEMS....now, I will take a BIG HUGE BOW ;-) -
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Hi Alicia,
Thanks for this very interesting information that should help many people having this issue! -
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i encountered same thing. . ''untrusted connection to facebook" what seemed to be the problem with these? how to solve this? please help me!!!!!
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Hi roneric,
Can you check the Yoono release you are using ?
What about the solution described by Alicia ? -
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i can't alicia
please view sample -
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I’m
frustrated
hey alicia....i did whatever u said....but i still cant login my facebook account in secure mode....it still shows secure connection failed:(
whereas other profiles can be logged in successfully through my pc...-
Hi,
This is a new issue with Facebook, they broke something.
We'll try to release a workaround today. -
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why i keep getting an untrusted connection when i try login on to facebook im frustrated please help faye
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i want to sign in my facebook i am tired of seeing untrusted............... -
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I’m
happy
Hey guys
I had the same problem, and no issue with the system clock.
The problem concerns facebook certificates, and only happens when the secure connection (https) is used on Firefox. I read many forums but no one could solve the problem, then I tried by myself this very simple way:
1. when the "connection untrusted" page appears, copy the url (should be https://www.new.facebook.com/php
2. In Firefox go to Preferences/advanced
3. In the Encryption tab, click View certificates
4. In the Servers tab, click "Add exception" and paste the url you copied. Click ok
5. Close the preferences and Firefox
This way I completely solved the problem, and I'm no computer geek anyway!
Hope it helps everyone
Virginio -
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Hi, thanks a lot for this tip that could help other users.
Can you please display this page in your browser on the computer on which you had the issue :
http://cdn.yoono.com/debug/info.html
And copy passe here the displayed text
I would like to check something, thanks ! -
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Sure, here's what appears on screen:
Brand: yoono
Release: 7.7.1
User Agent: Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10.4; en-US; rv:1.9.2.25) Gecko/20111212 Firefox/3.6.25
Current TimeStamp: 1326147490504
Waiting for external time reference...
External reference couldn't be reached.
Please try this external web site to check your computer date, time, Daylight Saving Time and timezone settings.
If it says your clock is more than about 200 seconds slow or fast, one of these parameters is incorect and needs to be fixed.
What is it for exactly? Hope it helps!
Virginio -
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Thanks.
It very much looks like your computer clock setting is not accurate.
Can you check this page for what it says about your clock:
http://vancouver-webpages.com/time/
Wrong clock settings may invalidate HTTPS certificates.
They can be wrong in either the clock itself, the timezone, or the daylight saving time flag.
Let let know, thanks. -
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Hi
I went to the page you suggested, but it looks like everything is ok, here's the displayed message:
The time was Tue, 10 Jan 2012 09:31:49 GMT when the page loaded.
Your local time was Tue Jan 10 10:31:49 2012
Your clock is correct, ignoring network delay.
What do you think?
v -
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oh ok I got it.
Your previous message in which you copied the first batch of data appears (here) to be dated January 09 22h20 (when hovering the "X hours ago" message)
But it looks like these messages are 1 hour off...
That's probably a bug on this support website :(
Which is why I thought your computer was off.
Ok then thanks for your tip, still :) -
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yoono ne s'ouvre pas une bande noir apparait à gauche avec ce message : que dois je faire
aObj is undefined -- chooseValue((void 0),"name")@resource:///modules/XPIProvider.jsm:7356
()@resource:///modules/XPIProvider.jsm:7467
([object Object])@resource://yoono/yoonoLog.js:95
([object Object])@resource://yoono/yoonoLog.js:49
()@chrome://yoono/content/yoonoOverlay.js:190
()@chrome://yoono/content/yoonoOverlay.js:88
([object Array])@resource://yoono/yoonoService.js:932
safeCall((function (aAddonList) {try {for (var i = 0; i < aAddonList.length; i++) {_self.addOns[aAddonList[i].id] = aAddonList[i];if (YOONO_ID == aAddonList[i].id) {_self.setExtensionVersion(aAddonList[i].version);}}} catch (e) {CONSOLESERVICE.logStringMessage(e);}aCallBack();}),[object Array])@resource://gre/modules/AddonManager.jsm:71
([object Object])@resource://gre/modules/AddonManager.jsm:1346
AOC_callNext()@resource://gre/modules/AddonManager.jsm:168
([object Array])@resource://gre/modules/AddonManager.jsm:1341
AddonProvider_getAddonsByTypes(null,(function (aProviderAddons) {"use strict";addons = addons.concat(aProviderAddons);aCaller.callNext();}))@resource://greasemonkey/addons4.js:48
callProvider([object Object],"getAddonsByTypes",null,null,(function (aProviderAddons) {"use strict";addons = addons.concat(aProviderAddons);aCaller.callNext();}))@resource://gre/modules/AddonManager.jsm:99
([object Object],[object Object])@resource://gre/modules/AddonManager.jsm:1339
AOC_callNext()@resource://gre/modules/AddonManager.jsm:174
([object Array])@resource://gre/modules/AddonManager.jsm:1341
PL_getAddonsByTypes(null,(function (aProviderAddons) {"use strict";addons = addons.concat(aProviderAddons);aCaller.callNext();}))@resource:///modules/PluginProvider.jsm:110
callProvider([object Object],"getAddonsByTypes",null,null,(function (aProviderAddons) {"use strict";addons = addons.concat(aProviderAddons);aCaller.callNext();}))@resource://gre/modules/AddonManager.jsm:99
([object Object],[object Object])@resource://gre/modules/AddonManager.jsm:1339
AOC_callNext()@resource://gre/modules/AddonManager.jsm:174
([object Array])@resource://gre/modules/AddonManager.jsm:1341
([object Array])@resource:///modules/XPIProvider.jsm:3143
(0)@resource:///modules/XPIProvider.jsm:4042-
Bonjour,
Ce problème ne semble pas du tout en rapport avec la discussion au dessus.
Il serait préférable de commencer une nouvelle discussion pour continuer de traiter cet incident.
Le message fait apparaitre une erreur dans un fichier d'une extension appelée greasemonkey. Il peut s'agir d'une incompatibilité soit avec cette extension, soit avec l'un des scripts utilisateurs ajoutés.
Pouvez-vous temporairement désactiver greasemonkey et essayer à nouveaux ? merci. -
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EMPLOYEE
