Loading Profile...
Facebook comments and updates not posting
I am unable to post a FB comment on someone's update, and I am not able to update my own status through Yoono.
When I try to post a comment on someone else's update, it says "...sending" very quickly, and then returns to the comment box with my comment still there. When I check the profile, my comment has not been posted.
When I try to update my status, I get an Error Report that says:
facebook ([my name])
Error updating status
This has been going on for a couple of days now. I'm using Yoono 7.0.4 for Firefox, and Firefox 3.5.6.
When I try to post a comment on someone else's update, it says "...sending" very quickly, and then returns to the comment box with my comment still there. When I check the profile, my comment has not been posted.
When I try to update my status, I get an Error Report that says:
facebook ([my name])
Error updating status
This has been going on for a couple of days now. I'm using Yoono 7.0.4 for Firefox, and Firefox 3.5.6.
I’m annoyed
2
people have this question
I have this question, too!
Tell me when someone answers.
The more people who ask this question, the more it gets noticed.
The more people who ask this question, the more it gets noticed.
The company marked this question as answered.
The best answer from the company
-
Hi Toni. It sounds to me like there is a communication issue between Facebook & Yoono that might have happened when you upgraded from 6.2.
My advice is to remove facebook from Yoono and re-add it. Actually, these instructions I posted will help you remove FB properly.
http://support.yoono.com/yoono/topics...
Try that and let me know how it ends up.
The company says
this answers the question
-
Inappropriate?Update: Clicking "like" on a post does absolutely nothing. No error, no indication that it's registered the action at all. -
Inappropriate?Hi Toni. It sounds to me like there is a communication issue between Facebook & Yoono that might have happened when you upgraded from 6.2.
My advice is to remove facebook from Yoono and re-add it. Actually, these instructions I posted will help you remove FB properly.
http://support.yoono.com/yoono/topics...
Try that and let me know how it ends up.
The company says
this answers the question
-
Inappropriate?Thank you, Adam. That appears to have fixed the problem.
When I went through the re-authorization steps, there were MANY more permissions to authorize than there were the last time I went through this process, so I'm sure that was part of the problem.
1 Comment Add a comment
This answers the question
-
Sounds good! We do our best to make the upgrade process seamless but sometimes if you were an early Yoono user, the API authorizations get outdated and "stuck" and it's always good to start fresh.
I appreciate your follow up. -
Inappropriate?I'm having the exact same problem. There's a popup screen with the error message that looks like this -- but unfortunately there's no link to "help" the user correct the error message.
-
Inappropriate?Hi Rosemary,
Can you try removing Facebook from Yoono (right click on FB icon, and Remove), add it again?
That should solve the issue.
Sorry for the trouble, and let us know!1 Comment Add a comment
This answers the question
-
Hi Reivax: I have made sure I had the most current Yoono version, removed Facebook, closed browser and tried to add it back but it keeps hanging. Tried it 6 times but I always get this message: "The service Facebook is not responding. Please try again later"
-
Inappropriate?Could it be that it's blocked by a firewall, if you are at work, for instance?
Even if you can access Facebook website, the urls Yoono is using are different (facebook API)...
Hope we'll find what's going on!
EMPLOYEE
EMPLOYEE
