Facebook/Twitter login issue
Yoono does not keep me logged in facebook and twitter widgets
2
people have this problem
I have this problem, too!
Tell me when someone solves it.
The more people who report this problem, the more it gets noticed.
The more people who report this problem, the more it gets noticed.
The company marked this problem solved.
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Inappropriate?Hello Sadhra. You're being disconnected from these networks?
This is certainly an issue that we need to address. Would you mind offering more details about this so I can better assist you?
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Inappropriate?How is this problem fixed? Every few days I have to re-setup my Yoono logins to both Facebook and Twitter -it is very annoying
I’m frustrated!
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Hi Adrienne. I never stated the problem was solved. How can I help you? -
Inappropriate?Hi Adam,
I says at the top the problem is solved?? So I am confused? So is there a way to fix this so I do not have to keep putting my info for Twitter and FaceBook - I have to do t every 2 or 3 days :( -
Apologies Adrienne but generally topics being marked as "solved" doesn't mark a particular issue as "solved" it only means that after 1 month (which it's been 23 days) we close this ticket since the person hasn't replied to us so it's like closing a ticket so perhaps solved is the wrong thing.
Are you running the latest version of Yoono and are you using Firefox or Internet Explorer? Let me know and I can help you out. -
Inappropriate?Okay thanks for the clarification! Okay I am on 1.6.1 of Yoono and 3.0.12 of Firefox. It seems to happen when I close Firefox. Firefox has been crashing more than usual since I added Yoono so it may be related - let me know what you think!
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That is interesting and I currently don't have a solution but we're asking users that are having connection or crashing issues. You can follow those directions here.
http://getsatisfaction.com/yoono/topi... -
Inappropriate?So it happened 2 times today. I emailed the logs per your instructions. Let me know if you see anything.
Thanks
Adrienne -
Hi Adrienne,
I do not see anything abnormal in your logs, which leads me to think it may be an actual problem with Facebook API. I am seeing a similar issue on my own computer right now, and nothing in my logs either. I will try to catch the actual communication with Facebook next time the problems happens and see if it makes sense.
I will keep you posted. Thanks for the report!
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