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Facebook/Twitter login issue
Yoono does not keep me logged in facebook and twitter widgets
I’m sad
2
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The more people who report this problem, the more it gets noticed.
The more people who report this problem, the more it gets noticed.
The company marked this problem solved.
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Inappropriate?Hello Sadhra. You're being disconnected from these networks?
This is certainly an issue that we need to address. Would you mind offering more details about this so I can better assist you?
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Inappropriate?How is this problem fixed? Every few days I have to re-setup my Yoono logins to both Facebook and Twitter -it is very annoying
I’m frustrated!
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This solves the problem
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Hi Adrienne. I never stated the problem was solved. How can I help you? -
Inappropriate?Hi Adam,
I says at the top the problem is solved?? So I am confused? So is there a way to fix this so I do not have to keep putting my info for Twitter and FaceBook - I have to do t every 2 or 3 days :(1 Comment Add a comment
This solves the problem
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Apologies Adrienne but generally topics being marked as "solved" doesn't mark a particular issue as "solved" it only means that after 1 month (which it's been 23 days) we close this ticket since the person hasn't replied to us so it's like closing a ticket so perhaps solved is the wrong thing.
Are you running the latest version of Yoono and are you using Firefox or Internet Explorer? Let me know and I can help you out. -
Inappropriate?Okay thanks for the clarification! Okay I am on 1.6.1 of Yoono and 3.0.12 of Firefox. It seems to happen when I close Firefox. Firefox has been crashing more than usual since I added Yoono so it may be related - let me know what you think!1 Comment Add a comment
This solves the problem
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That is interesting and I currently don't have a solution but we're asking users that are having connection or crashing issues. You can follow those directions here.
http://getsatisfaction.com/yoono/topi... -
Inappropriate?So it happened 2 times today. I emailed the logs per your instructions. Let me know if you see anything.
Thanks
Adrienne1 Comment Add a comment
This solves the problem
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Hi Adrienne,
I do not see anything abnormal in your logs, which leads me to think it may be an actual problem with Facebook API. I am seeing a similar issue on my own computer right now, and nothing in my logs either. I will try to catch the actual communication with Facebook next time the problems happens and see if it makes sense.
I will keep you posted. Thanks for the report!
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