Why does Yoono keep disconnecting from my social services?

No, I originally only installed it in Firefox, and it hasn't been able to connect from the start. I use Facebook, MySpace, Flickr, FriendFeed, and FriendFeed is the only one that will connect in Firefox. The others list an error message saying the connection has timed out. I never run two browsers at the same time. Does that help?

Yep, did that the day they both came out. Still not working. the error message I get now is: "The server is not responding. Please try again later." I noticed that when I installed the old version in IE8, a grey transparent pop-up appeared just before Yoono connected, I don't get that same pop-up in firefox, ever. Does that help at all?

Same problem here! Just heard of Yoono and wanted to try it out..... Running Vista SP2, Firfox 3.5, and Yoono 6.1

Here you go:

I am having the same problem, with Facebook only, though.

Just added my own similar troubleshoot Q, but since Adam is taking a look at this already, I wanted to add that the disconnects jumped in frequency with the latest version of Yoono (am also using FF 3.5) as well the retry option seems not to do anything (sorry to intrude on this troubleshoot, but thought might speed up the response) much thanks!

Yup, I am.

Things seem to have resolved.

Thanks Adam

This issue hasn't been resolved for me, even with the new update. I've disabled Yoono for now, switched to Sobees. I'll enable it with the next update, hopefully it will be fixed by then.

I'm having the same issue. Yoono connects to all services just fine but then it disconnects after a while and reconnects after 60 secs. I have sent a log file for review to the support email.
Hope this helps in resolving this issue.

I have AIM, Google Talk, and Windows Live Messenger all plugged into my Yoono Friends widget. For a few days now, all three display the same error message: "Unable to connect to <name>. To try to reconnect now, click Retry." When I click Retry, nothing happens. My social networking feeds (Facebook, MySpace, Twitter, FriendFeed) all work fine. I'd like to buy some clues, please.</name>

This reply was created from a merged topic originally titled
Cannot connect to messaging services.

This reply was created from a merged topic originally titled
I can not log into Yahoo IM with Yonoo.

I LOVE Yoono, but lately Twitter is disconnecting all.the.time. And if I happens as I am trying to tweet, my tweet is lost in limboland. Is something happening, because it's only been in the last week or so that it's been a problem? Thank you.

This reply was created from a merged topic originally titled
Constant Twitter disconnects?.

I have the same issue as Uilleam, my setup is facebook, twitter, flickr, imeem and gtalk, only imeem and gtalk work w/o almost immediate disconnect, ,"unable to connect to..." I have FF 3.5.2 and yoono 6.1.1

Just installed Yoono today and am experiencing disconnects only on IM services. My original thought was that our proxy server here was killing the connection but I don't know the architecture of the app. It seems that I disconnect after a certain amount of time only when there is no activity occurring in IM. Going to try at home tonight and see what happens with no proxy in the way.

I am not trying to be a *insert expletive here* but Yoono has more problems than solutions at this point in time. I had nothing but trouble with this program. I do like the "idea" of it however, and I plan to try it again in a year or so, when hopefully all of the kinks have been worked out. Good luck to you...

I guess I am too new to make judgments about the app but I also like what it promises. Going to give it some time and see what happens.

Cannot connect to any GTalk, Facebook, MySpace, Twitter or Windows Live.
Newest version of FireFox, reinstalled newest version of Yoono once.
All say "session has expired". If I reload all the information and allow Yoono to connect again to them again; it automatically goes back to the previous message.

I use this service to control my professional networking and would appreciate help and/or a patch for the issues.

Am having the same problems with GTalk, Yahoo, and AIM. Facebook and Twitter are fine. Running with Firefox on a Mac. Everything is updated. Have updated and reinstalled once but will try again.

The only social network I'm having trouble with is Facebook... but then they are going through some major upgrades right now. Could that be part of the problem?

It's just weird to be on Facebook in the window, but the sidebar says it can't log on. And when I do manage to get them both to jive, I click on a link in the yoono sidebar and I get the same error message that Uilleam displayed above.

Running Firefox 3.014 on Mac Leopard.

Installed the new version yesterday, worked with it a while and got the error message -- even after deleting facebook from yoono, unauthorizing, reauthorizing, restarting... bam... 30 seconds later. Error.

THEN... I got home and realized what could be the problem.

My other mac (with yoono installed) was logged in at home. Could it be that they were competing for the "active" status? I made sure I turned off my computer at home this morning before heading to work.

Guess what? No error message.

What are the chances that others have just logged in from other computers their accounts are resident on and don't realize it?

Here! Here!

I to have the same issue and is rather annoying. I have been coming and going with yoono! Its a great idea, I just wish things would work at least most of the time!

I am running Windows XP SP3, Just installed it freshly with no other installaitons of yoono.

The error I keep getting is
Unable to connect to Facebook

Your Facebook session has expired
Try to reconnect now, click Retry

I do this several times and keeps coming back with the same error!

In the past few days, I have had YM and GTalk disconnect several times throughout the day. Sometimes a single retry reconnects (usually GTalk only, takes longer to reconnect to YM) but at times it will not reconnect for several minutes. When I switch to the YM and GTalk desktop apps, they connect fine.

I am using the Firefox Add-In, in Firefox 3.5.3, running Windows Vista.

Same problems here - I keep my facebook and twitter connection, but live messenger and yahoo messenger always disconnect, then when I manually click 'retry' they reconnect. Firefox 3.5, Yoono 6.2, XP. What's up Yoono!?

Same sort of problem for me - facebook will not stay connected for very long in the Yoono sidebar. Session timed out is the main one. Shame because it is a very good firefox addin..

Hi...

(sorry posted as a separate q first)

Okay I am sitting here... next to my husband. I recommended he download this add on as well because I really like it. However...

We are both players of Mafia wars in Facebook... his yoono keeps a good connection to the news/feed updates. Mine works when I install the thing but then says facebook is down all the time. In 24 hours it was only able to connect one other time besides the intial connection. So I uninstalled and reinstalled... same deal. My husband ... no problems. We both use Vista 64 bit... his is home premium edition... mine is business edition.
Is it possible that one of my security programs prevents the access?
He downloaded his add-on about 12 hours after I did...

I think that the add on is great (we are both using firefox 3.5.3) but I just cant understand why I cant maintain connection and my husband can. We use adsl with direct connections plugged into both computers. Any other info you need... just holler...

I know this question is in progress through other users with the same problem but as I have this to add with my partner here beside me.. I wanted the post included...

many thanks

Xanthia Foxgloves
xanthiafoxgloves@gmail.com

Okay... I downloaded it again directly from the site and since then has been connected all the time (last 4hrs). Before I downloaded from firefox add-on assistant.

The disconnection problem was pretty constant... but as soon as my husband logs off... around half an hour goes by then connection and updates.

I think this package is great... I love it when it works. It is too soon for me to tell if it will disconnect me.. but so far so good. I am hopeful and happy...

Thanks so much for replying... I will get back to you if/when it happens again

update....
My partner began using facebook and playing mafia wars.. Yoono on my pc stopped being able to access facebook at all. He logged out.. no change. He shut down his computer... My Yoono is able to connect again.. Could be a coincidence but I really feel that there is something to this....

When he comes back on line... mine will disconnect in favour of his... dont know why... my machine has a static ip... his is random. as I said both are directly cabled to the modem...

Please look into this Adam as I do like to play beside him, but now wish I hadn't shared my finding the program with him....

Thanks..
Xanthia Foxgloves

further update...

He stayed off line and shut down... Yoono however only updated the once and has been failing to reconnect to the updates since.

An anomaly about this is that when I comment into the older posts still showing.. it updates facebook and itself, but wont update all the newsfeed/posts. So it is connected on some level even though it says it cant connect to facebook.

Would have liked to get a screen capture for you but am not sure why but it wont capture...

Same problem with Facebook disconnecting the past week or so, but I don't want to mess with the debug version right this second, so I'm subscribing to this thread so I can find the link again. Thanks.

Yes, i am having the disconnect problem as well. I have to log into twitter every time in order for it to connect...the session times out for some reason...that is a bummer. i hate this issue, this is the biggest issue i see with yoono. I absolutely love yoono, and this puts a real big damper on things.

Okay, also, do u know where do i go to check the version of yoono i am using?

I'm having this problem mostly with Yahoo & AIM. They keep disconnecting pretty frequently.... I'm using Firefox 3.5.4 on Linux, if that helps.

Hi, Adam.... I haven't done any troubleshooting, since I don't know how I can test a problem like this to narrow down the cause. All I can tell you is, it disconnects perhaps a couple times a day. Twitter disconnects sometimes as well, though not as often.

Hi, Adam.... Yes, I'm having both of those issues. I haven't reinstalled Yoono since I reinstalled my OS in early october. I do have the latest version of Yoono....

What "log file steps"?